Incidents | Jetstream Incidents reported on status page for Jetstream https://status.getjetstream.app/ https://d1lppblt9t2x15.cloudfront.net/logos/4fc714aec76e80e4d14aed55a8bfe4bd.png Incidents | Jetstream https://status.getjetstream.app/ en jetstream recovered https://status.getjetstream.app/ Fri, 05 Dec 2025 09:14:07 +0000 https://status.getjetstream.app/#cc648bf4bbac8bdce95e68b4709284d9435310d6cb4f9f6e259176e547212add jetstream recovered jetstream went down https://status.getjetstream.app/ Fri, 05 Dec 2025 08:49:47 +0000 https://status.getjetstream.app/#cc648bf4bbac8bdce95e68b4709284d9435310d6cb4f9f6e259176e547212add jetstream went down Jetstream unavailable https://status.getjetstream.app/incident/780872 Fri, 05 Dec 2025 08:49:00 -0000 https://status.getjetstream.app/incident/780872#020485bee9c75948c0884b6817d585c5b509d613c6edb84c2be70b28300e712f Our hosting provider had an outage which caused Jetstream to be fully unavailable. Database Maintainance https://status.getjetstream.app/incident/753788 Thu, 06 Nov 2025 08:15:00 -0000 https://status.getjetstream.app/incident/753788#0e0ad3e1046329ddab88cc38f58fd0de86c6c6c578d2dcf0a3e0fb7d11d0ea83 Maintenance completed Database Maintainance https://status.getjetstream.app/incident/753788 Thu, 06 Nov 2025 08:00:54 -0000 https://status.getjetstream.app/incident/753788#fef50fb3191d129fad60ed3a0b8f27e4ab407c8cffb123bb2bfbd53a425e79c5 Jetstream will be unavailable for a few minutes while we undergo routine database maintenance. We anticipate the downtime to be around 5 minutes. Some users are experiencing issues with Jetstream https://status.getjetstream.app/incident/740109 Wed, 08 Oct 2025 19:43:00 -0000 https://status.getjetstream.app/incident/740109#edc662751155b01233d1cc4cf5104fff9e8d440d5dff0b5f89b2476bec140b54 We have identified the root cause. We recently made some code updates to improve data parsing of our user profiles, and some users were missing a related record in the database which caused the parsing to fail. We have updated all user records in the database as an immediate fix to unblock users and have a code change in progress as well. Some users are experiencing issues with Jetstream https://status.getjetstream.app/incident/740109 Wed, 08 Oct 2025 19:22:00 -0000 https://status.getjetstream.app/incident/740109#ca0a88c0cd03a9a1f0af38944ecdd63b34d7415b9bef68a941a427a47c76cc00 Some users are unable to use Jetstream due to a server error. We are actively investigating and working on a resolution. jetstream recovered https://status.getjetstream.app/ Tue, 07 Oct 2025 13:47:32 +0000 https://status.getjetstream.app/#a1229c9e9976ad98c6d518206a4026c6c4d88f5827abe5b926e7ac689f9dfb38 jetstream recovered Service Unavailable https://status.getjetstream.app/incident/739303 Tue, 07 Oct 2025 13:45:00 -0000 https://status.getjetstream.app/incident/739303#b99c71cceded46c66f512e987f4d39aa1381f1cc8bfc6a7b96bbe1a69690f3a1 The team is investigating a spike in memory that caused a service outage. The service was restarted which resolved the immediate outage while the team continues to investigate the root cause. jetstream went down https://status.getjetstream.app/ Tue, 07 Oct 2025 13:44:29 +0000 https://status.getjetstream.app/#a1229c9e9976ad98c6d518206a4026c6c4d88f5827abe5b926e7ac689f9dfb38 jetstream went down Database Maintenance https://status.getjetstream.app/incident/617032 Sat, 12 Jul 2025 08:05:00 -0000 https://status.getjetstream.app/incident/617032#9bc03fe93b4f8bdeddd56e147fcf62754d8e126dc050bf9281419400163fd4f7 Maintenance completed Database Maintenance https://status.getjetstream.app/incident/617032 Sat, 12 Jul 2025 08:00:41 -0000 https://status.getjetstream.app/incident/617032#7f54dd7e8092e446292890a4f5fe1ce3b89ca83ec737b3580989a20a4e9586cb Jetstream will be unavailable during routing database maintenance. Database upgrade https://status.getjetstream.app/incident/605951 Sat, 21 Jun 2025 08:30:00 -0000 https://status.getjetstream.app/incident/605951#39e18988da07369bdb3109d9d7ef9f8c4d0f97e6eb8a413f4383d2cda1c36c43 Maintenance completed Database upgrade https://status.getjetstream.app/incident/605951 Sat, 21 Jun 2025 08:00:00 -0000 https://status.getjetstream.app/incident/605951#8648f34c3350d656f2acdda015caebe60c98365cbc9913a5b5530faf3adadf51 Jetstream will be unavailable for about 5 minutes during routine database maintenance. Database Maintenance Downtime https://status.getjetstream.app/incident/513001 Sun, 16 Feb 2025 10:15:30 -0000 https://status.getjetstream.app/incident/513001#ff3ed27535b83f702b7106ea06a2a816049763aa2a1e0f8c2b7cea13aabb431c Maintenance completed Database Maintenance Downtime https://status.getjetstream.app/incident/513001 Sun, 16 Feb 2025 10:00:30 -0000 https://status.getjetstream.app/incident/513001#dee06322ac0427fc77d582ca65cba719d69ed77bd4a44f8feb84dc0dd894165f Jetstream will be unavailable while we undergo database maintenance. Authentication System Migration https://status.getjetstream.app/incident/462405 Sat, 16 Nov 2024 19:00:00 -0000 https://status.getjetstream.app/incident/462405#6cd73abb40ebece650c1add5b22798d888b31e6137fd94bd78198c512fff2597 Maintenance completed Authentication System Migration https://status.getjetstream.app/incident/462405 Sat, 16 Nov 2024 18:00:00 -0000 https://status.getjetstream.app/incident/462405#c97cec1e671dc32f450d2ccfb5761cc0ecf1198e728138231adcf80d6ce3e13a Jetstream will be unavailable while we upgrade our authentication system. All users will be logged out and will be required to log back in once the migration is complete.